Cancellation Policy

We understand that plans can change. Here's how order cancellations work at Bawa Garments.

1. When Can You Cancel an Order?

You can cancel your order free of charge at any time before it has been shipped. Once an order status changes to "Shipped" or "Out for Delivery", it can no longer be cancelled. You may instead request a return within 3 days of delivery.

2. How to Cancel an Order

1. Log in to your account and go to "My Orders".
2. Select the order you wish to cancel and click "Cancel Order".
3. Choose a reason for cancellation and confirm your request.

You can also contact our support team at hello@bawagarments.in or +91 78141 43696.

3. Refunds for Cancelled Prepaid Orders

If you cancel a prepaid order before it is shipped, a full refund will be automatically processed to your original payment method (UPI, Card, Netbanking) within 5-7 business days. No action needed from your side.

4. Cancellation of Cash on Delivery (COD) Orders

COD orders can also be cancelled free of charge before shipment. No refund is needed since no payment was collected. Repeated cancellation of COD orders may result in COD being disabled for your account.

5. Cancellations Initiated by Us

In rare cases, we may cancel an order due to stock unavailability, pricing errors, or suspected fraud. We will notify you promptly and issue a full refund.

6. Contact Us

For any questions about cancelling an order, please contact us at hello@bawagarments.in or call +91 78141 43696.