Privacy Policy

Bawa Garments ("we", "us", "our") operates the website bawagarments.in (the "Site"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our Site or make a purchase from us. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, shipping and billing address, provided when you create an account, place an order, or contact us.
• Payment Information: Payment details are collected and processed securely by our third-party payment gateway partners. We do not store your full card, UPI, or bank details on our servers.
• Order Information: Products purchased, order history, preferences (size, color) and communications related to your orders.
• Technical Information: IP address, browser type, device information, pages visited and time spent, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and delivery
• Communicate with you about your orders, account, and customer support requests
• Send promotional offers, newsletters and updates (only with your consent, and you may opt out anytime)
• Improve our Site, products and overall shopping experience
• Detect and prevent fraud, abuse and security incidents
• Comply with applicable legal and regulatory obligations

3. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to remember your preferences, keep items in your cart, and understand how visitors use our Site. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

4. Sharing of Information with Third Parties

We do not sell your personal information. We may share your information with trusted third parties strictly for the purpose of operating our business, including:

• Payment Gateways: To securely process your online payments.
• Shipping & Logistics Partners: To deliver your orders to your address and provide tracking updates.
• IT & Analytics Service Providers: To host our Site and understand usage patterns to improve our services.
• Legal Authorities: Where required to comply with applicable law, regulation, legal process or governmental request.

5. Data Security

We implement reasonable administrative, technical and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for marketing communications at any time

8. Children's Privacy

Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bawa Garments
Books Market, Kaccha Patiala, Patiala, Punjab
Phone: +91 78141 43696
Email: hello@bawagarments.in